Privacy Policy | Australian.com

Last updated: May 2026

Australian.com is an independent immigration information platform. We are not a law firm and we do not provide legal advice. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

Information we collect

We may collect the following types of information:

Email address: when you take our eligibility quiz, subscribe to our newsletter, or submit a contact form.
Name: when you provide it through our contact form or quiz.
Quiz responses: your answers to our visa eligibility quiz, including country of residence, nationality, profession, qualifications, English level, and timeline.
Analytics data: pages visited, referral source, device type, browser, approximate location, and session duration. This data is collected through cookies and similar tracking technologies.
Cookies: we use cookies to maintain site functionality, remember your preferences, and understand how visitors use our site. See the Cookies section below for details.

How we use your information

We use the information we collect to:

Provide visa eligibility results based on your quiz answers.
Send you our newsletter (only if you have opted in).
Respond to your contact form inquiries.
Match you with relevant MARA-registered migration agents, if you have given your consent.
Improve our content, guides, and overall user experience.
Monitor site performance and detect technical issues.

Third-party sharing

We do not sell your personal information. We only share your personal data with partner migration agents if you have explicitly consented to be contacted. When we do share your information with a partner agent, we share only the details relevant to your visa inquiry (such as your name, email, nationality, and visa interest).

We may also share anonymised, aggregated data with analytics providers to improve our services. This data cannot be used to identify you personally.

Data storage

Your data is stored securely using Vercel for hosting and PostgreSQL for our database. Both services use encryption in transit and at rest. Our servers are located in regions operated by our hosting providers. We retain your data for as long as necessary to provide our services, or until you request its deletion.

Cookies and tracking

We use the following types of cookies:

Essential cookies: required for the site to function properly (session management, security).
Analytics cookies: help us understand how visitors interact with our site, which pages are most popular, and where visitors come from.
Marketing cookies: used to track the effectiveness of our marketing campaigns and referral sources (UTM parameters).

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

Your rights

You have the right to:

Access: request a copy of the personal information we hold about you.
Correction: ask us to correct any inaccurate information.
Deletion: request that we delete your personal information. We will do so within 30 days unless we are required by law to retain it.
Portability: request your data in a structured, machine-readable format.
Opt out: unsubscribe from marketing emails at any time using the link in any email we send, or by contacting us directly.

Children's privacy

Australian.com is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

For privacy inquiries, data access requests, or deletion requests, email the contact page on this site.